IS THE ARTWORK ORIGINAL?
Oblong only sells original, limited run, quality photographic prints taken by our esteemed photographer Seus Ku. We're a little different to other online art stores where if you read the fine print, you will discover that many are selling stock images bought from online image libraries. A purchase from oblong means that not only are you buying a truly original print direct from the photographer but you're also supporting a small Aussie business.
WHAT IS THE QUALITY LIKE?
Our wall art prints are professionally printed using the latest technology machinery with museum grade inks onto a high quality matte stock, resulting in beautifully detailed imagery. See our reviews tab for genuine customer reviews
DO YOUR PRINTS HAVE A WHITE BORDER?
You have the option to add a white border to your print. This does not change the overall dimensions of your print. You must check either box YES or NO when making your print selection.
If you are sourcing a frame from elsewhere that already has a mat insert, then you will not require a white border.
If you are ordering a frame from me, you have the option to include the white border depending on the look that you are going for.
DO YOU OFFER FRAMES?
Yes, Our frames are professionally framed using high quality timbers (no MDF is used in the making of your frames). Frames are 2.3 cm deep with a 2cm face reveal. We use 2-3mm thick optical grade perspex which is highly durable, very light and offers 94% UV resistance. They are supplied with D-rings and cord ready to hang.
** view frame options via this link https://oblongshop.com/pages/specification
CAN I USE OBLONG PRINTS IN STORE BOUGHT FRAMES?
Yes, our prints sizes have been chosen to work with frames that you can purchase at major retailers worldwide.
See our sizing guide to determine what the finished dimensions will be in your chosen country. Which will be either metric (centimeters) or imperial (inches).
All sizes shown online are the finished print sizes, when adding a frame the overall outer edge of the frame will be approximately 3cm larger in height and width than the print size.
HOW WILL MY GOODS BE PACKED?
Prints are supplied in a cardboard tube and frames requiring delivery are carefully packaged with double card.
DO YOU OFFER EXPRESS SHIPPING?
For Australian customers all print & frame orders using standard shipping are free of charge. We offer an additional express shipping service at $22.75 for unframed print orders. Delivery from when the goods leave our factory on the express service takes approximately 1-2 working days.
DO YOU SHIP INTERNATIONALLY?
Yes, with global labs using cloned machinery in USA, UK, Australia and Europe we are able to ship our products worldwide.
Orders over A$70 for New Zealand, USA, Canada, Asia, Europe, UAE, Ireland & UK are free of charge, any orders under $70 incur a shipping cost of AUS $14.95
** For all international shipping outside of our global lab bases, the customer is responsible for all customs/duties fees, if applicable. Oblong is unable to give any indication on your local countries customs fees.
** for more details on our shipping and returns policy follow this link
WHAT ARE YOUR PAYMENT METHODS?
You can purchase with either Visa, Mastercard, American Express, Apple pay, Google pay, Pay pal, Shop Pay and Afterpay (Australla & New Zealand only). Allowing our customers alternatives so that they can be guaranteed a fast and 100% secure online transaction.